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Frequently Asked Questions

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FAQ Category

It may take 30-40 minutes. During peak hours & festival period, it may grant an extension of time for basic wash.
For our Basic Polish service is 2 Layer while Premium Polish is 3 Layer.
It depends on the types of coating package you choose with us. For Platinum, Titanium & Titanium+ Package may take 8-10 hours depending on type, size and condition of your car. Please plan on leaving your vehicle with us for one full day and overnight until the following morning.

Yes, we have a warranty for coating and Terms & Conditions apply.

Cheng Branch
We are open Tuesday to Sunday 9:00am – 7:00pm. We are closed on Monday.

Semabok Branch
We are open Monday to Sunday 9:00am – 7:00pm.

Currently we have 2 branches, you can Locate Us as below:

【Tetap Jaya Car Detailing Sdn Bhd】
37, Jalan CP 1/21a, Taman Cheng Perdana, 75250 Melaka
Google Map: https://goo.gl/maps/MXbTdUTEfbgRjeoy6
Waze: https://ul.waze.com/ul?place=ChIJEQwI1fD60TERAU4q3_pQT0o

【Tetap Jaya Car Detailing Semabok】
No – 6475C, Jalan Semabok, 75050 Semabok, Melaka
Google Map: https://goo.gl/maps/3UyYY1oY5FuMraWR9
Waze: https://ul.waze.com/ul?place=ChIJy97_9lbv0TERve2HpQyomqY

  • Both. You can walk in for normal basic wash. For polish & coating services, we suggested
    to customer to book an appointment or you can walk in directly to know more about
    with our detailers first and make a reservation appointment with them.
  • You also can book an appointment through our online booking form or WhatsApp to our
    customer service phone number 011-5504 9492.
  • Just spend with RM 400 in one receipt for our services, then you can enjoy our Auto-Shift Membership Benefit with received 20% Discount Off for all our car wash services.
  • You can follow our Facebook Page to get the latest promotion information.

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    Cheng Outlet

    37, Jalan CP1/21a,
    Taman Cheng Perdana,
    75250 Melaka
    Opening Hours: 9AM – 7PM (Mon Off)

    Semabok Outlet

    No 6475 Jalan Semabok 75050 Melaka
    Opening Hours: 9AM – 7PM (All Day)

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    Terms & Conditions of Warranty
    1. Water spots (Watermarks) and scratch of vehicle is not covered under the Warranty.
    2. To maintain the validity of the Warranty, registered user must return to the shop every 6 months to perform the maintenance service. Exceeding 6 months, the warranty for the vehicle will considered no longer valid.
    3. To claim the warranty, registered users only can claim the warranty at the branch where they had performed the coating service.
    4. Windscreen coating and headlamp coating for coating package is covered under the Warranty.
    5. Warranty are not convertible into cash or any type of refund.
    6. Company reserves the right to change the Terms and Conditions without prior notice.