We provide Free Shipping for Local Customer (Malaysia) and currently we only ship to West Malaysia with a Standard Shipping. For customer from East Malaysia, you may purchase the products on our Lazada or Shopee store.

We do not allow amendment of shipment address once an order is confirmed to avoid fraudulent transactions. Thus, please check your order Shipment Address carefully before your order is confirmed. You can only change your Shipping Address before you place your order. Once payment has been completed successfully, no changes can be made.

We will not be liable for any loss and/ or damages arises for the order delivery due to inaccurate Shipping Address specified and provided by you as stated in the Order Confirmation.

All orders will be shipped (depends on product availability) via Registered Standard Shipping on business day (Monday to Saturday) with an estimated delivery time of 3 to 11 business days for none festive season.

During peak season/ festive periods, delivery may take longer time. We advise you to place order at least 2 weeks in advance before festive periods such as Hari Raya, Chinese New Year, Deepavali, and others to avoid any late shipment.

Customer need to pay the shipping fee one more time if there is a mistake due to customer’s
condition and refuse by customer.

Our company reserves the right to amend this policy at any time without prior notice.
For more details or inquiries on shipping issues,
Please contact us through email: support@tetapjayagroup.com